Privacy Policy

Introduction

Welcome to https://collision-damage-assessment.dentrepair-talk.com (hereinafter referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California Personal Information Collection, Use, and Disclosure Practice Act (CPA), and the California Consumer Privacy Rights Act (CCPR)
Colorado’s Privacy Act (CPA)
Utah’s Consumer Sales Privacy Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, services, and products offered through https://collision-damage-assessment.dentrepair-talk.com. Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies which govern the handling of your data.

Processing Activities

This Privacy Policy outlines our practices when:

You use any of our applications and services as an authorized user.
You visit websites linked to this Privacy Policy.
You engage with us through communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your account creation and management, such as user names, email addresses, and passwords.
Payment Information: Transaction details required for processing payments, including credit/debit card numbers, expiration dates, and security codes.
Financial Information: Data associated with your financial transactions, bank accounts, or investment portfolios (if provided).
Purchase Information: Details about products or services you’ve purchased from us, including quantities, transaction dates, and delivery addresses.
Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and advertising IDs collected from mobile devices accessing our services.
Location Data: Geolocation information provided by your device when using our location-based services.
Feedback: Any comments, suggestions, or reviews you share with us.
Social Media Information: Data obtained from social media platforms when you interact with our content or use our social media features.
Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through various means, including direct user input, automated technologies, and third-party sources who provide us with aggregated or de-identified information, subject to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device by our servers or third-party service providers. They can be categorized as:

Strictly Necessary: Essential for navigating the website and enabling basic functions, such as logging in.
Preference: Used to remember user preferences and settings to enhance your experience.
Analytics: Help us understand user behavior on our site, track performance, and improve functionality.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purposes it was collected for. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with established data retention policies.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and secure third-party service providers who adhere to strict data protection protocols.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors, and any such data will be deleted if we become aware it has been provided by a child.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure/Right to be Forgotten: The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to restrict the processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for certain purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your request as quickly and accurately as possible within the time frame prescribed by law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for any updates.

Contact Information

If you have any inquiries, requests for unsubscribe, or questions related to data privacy, please contact us through email at [email protected]. Alternatively, you can write to us at the following address:

[Your Company’s Address]

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data protection and privacy.